21 May 2013

AirAsia... Everyone can CRY! MAS kata adik Maryam Sofea sihat...

"NOW AZRAN AND TONY CAN CRY..."
Kenyataan media oleh MAS mengesahkan adik Maryam Sofea yang dihalang oleh staff AirAsia di Vietnam balik ke Malaysia disahkan sihat. Sebab itu MAS sedia bawa balik kanak-kanak ini bersama ibunya. Nak detail, baca kenyataan media MAS di bawah (terima kasih sahabat kerana hantar salinan ini kepada aku...!) :

Malaysian Hospitality Beyond Borders
20 MAY 2013, SUBANG: Malaysia Airlines received  numerous queries in regards to the predicament  faced by Izan Suhaila Mohd. Ali and her baby,  Maryam Sofea who were denied boarding on  another carrier yesterday.
This statement is to record the chronology of  events that transpired at the Malaysia Airlines  office at Ho Chi Minh City (Saigon), Vietnam that  led to the national carrier's decision to fly them  back to Malaysia.
Malaysia Airlines learned about the unfortunate  situation of Izan and Maryam from Tourism  Malaysia. As it is a standard procedure for all  passengers with symptoms of contagious disease  to get a fit-to-fly certification from a doctor,  Malaysia Airlines made the decision to take  Maryam Sofea to a doctor. This is to ensure that  no one passenger puts the health of another  passenger at risk.
As such, Malaysia Airlines staff picked up Izan and  her baby from the hotel they were staying in to be  brought to the clinic. The doctor examined the  baby and confirmed that she was no longer  contagious. It was said that she was out of the  incubation period and that the black spots are  actually just dry scabs.
Immediately after that, Malaysia Airlines worked  on preparing the travel documents for Izan,  Maryam and two other relatives. They were  booked onto flight MH759 that departed Ho Chi  Minh yesterday itself so that they would not have to  spend another night in Saigon and incur more  costs.
It was Malaysia Airlines staff from Saigon who  drove the family back to the airport from their  hotel. As they reached the airport at 1550 hours,  the Airport Services team had all the necessary  documentation ready to ensure a fast check-in. A  ground staff was especially assigned to escort the  family through Immigration & Customs. This was  important as there
was a query on the immigration  stamp in their passports due to the previous day’s  incident. Izan, baby Maryam and family managed  to board Malaysia Airlines flight MH759 and  departed Saigon for home at 1640 hrs.
Malaysia Airlines Group Chief Executive Officer,  Ahmad Jauhari Yahya said, "We are glad that the  team in Saigon displayed 100% Malaysian  Hospitality in this situation. The ability of the team  to act beyond their normal duties is to be highly  applauded. It is also commendable that they did  not break any rules of the standard procedures  that we follow but yet managed to go out of their  way in displaying a true spirit of compassion and  empathy. I would like to personally thank all the  staff that were directly involved in this case," he  added further.
Safety of customers is of paramount importance  at Malaysia Airlines and thus all measures were  taken to help the stranded passengers and at the  same time ensuring that no other passengers’  health are put at risk. 

Malaysia Airlines flies three times daily to Ho Chi  Minh City, Vietnam.

Dato' Najmuddin Abdullah
Head, Strategic Communications
Malaysian Airline System Berhad
Admin Building 1, MAS Complex A
Sultan Abdul Aziz Shah Airport
47200 Subang
MALAYSIA

P: +60.3.7863 4991
F: +60.3.7847 3085
M: +60.19.338 7777
najmuddin.abdullah@malaysiaairlines.com


INI KALILAH... AIRASIA TERDUDUK. INI SEMUA GARA-GARA MULUT CELUPAR MELAYU AIRASIA LUPA ASAL USUL MCM AZRAN OSMAN RANI... RAFIDAH BOLEH DUK DIAM, TONY BOLEH PERTAHAN... TAPI SAMPAI BILA AIRASIA BOLEH BERTAHAN TANPA SOKONGAN PENUMPANG MELAYU? 

Share this

0 Comment to "AirAsia... Everyone can CRY! MAS kata adik Maryam Sofea sihat..."

Post a Comment

Sila berhati-hati ketika memberikan komen. Pihak admin tidak bertanggungjawab atas komen-komen yang disiarkan. Admin juga berhak memadam komen-komen yang dianggap keterlaluan.